Leith A. Seegers

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                    2700 Wentworth Drive, Grand Prairie, TX 75052

                             Cell: (817) 300-3823 ◊◊ Home: (972) 522-0350

                                         Email: leithseegers@sbcglobal.net

 

SUMMARY:

 

◊ Highly proficient in all computer aspects and software programs.

◊ Proficient in multi-tasking.

◊ Over 21 years experience with the public providing customer service,

   clerical duties and public relations.

◊ Proficient in Lawson, CB10, AP20, AP30, PO30, payroll and timekeeping.

◊ Skilled with typing at 43+ words per minute.

◊ Notary Public.

◊ CPR and NAED EMD certifications.

◊ Highly proficient with PROQA.

◊ CPR and NAED EMD Certified.

◊ Highly proficient with positron phone system.

◊ Precise, accurate, organized, efficient and pays attention to detail.

◊ Team player/ top producer that has won over 25+ awards for being driven,

   focused and for getting along with others in an office of over 80 people.

 

SOFTWARE:

  ◊ HTML ◊ LAWSON including payroll/timekeeping, CB10, AP20, AP10, AP90, PO30, Receivers ◊ TIBURON ◊ MICROSOFT OFFICE including Word, Excel, Outlook, Power

Point, OneNote, Tools and Works ◊ Chameleon ◊ Omnixx ◊ CAD System ◊ InCode ◊TCIC/NCIC

Program ◊ NAMES file ◊ PROQA ◊ Positron phone system, skilled with building websites, web site design, presentations, marketing materials and graphics.

 

PROFESSIONAL EXPERIENCE:

 

City Of Grand Prairie, Prairie Paws Adoption Center – May 04, 2015 to July 28, 2015.

Executive Assistant.  Performed clerical and secretarial support for the department and provided customer service to the public and other departments. Other duties include assisting with special projects as assigned and completing departmentally specific duties. Budget Responsibility Compiling and entry of data. Ability to read papers, periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias. Ability to deal with system of real numbers, practical application of fractions, percentages, ratios/proportions and measurement. Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling and grammar, using all parts of speech. I performed the job by following established standard operating procedures and/or policies by choosing the appropriate procedure or policy. Oversaw the occasional direction of helpers, assistants, seasonal employees, interns, volunteers or temporary employees. Analyzed and judgment in accomplishing diversified duties. Used independent thinking within the limits of policies, standards, and precedents. Performed other clerical functions by answering telephones, taking messages to provide clerical and secretarial support for the department while providing customer service to the public and other departments. Other duties include assisting with special projects as assigned and completing departmentally specific duties, forwarding calls to the appropriate person, filing, typing letters, contracts and memos, greeting customers, providing directions and information as requested; sorting mail, and maintaining office supplies. Performed secretarial functions by coordinating meetings, handling petty cash, monitoring expenditures, balanced the daily cash and credit card payments received and entered the data into Lawson CB10, prepared daily deposits with the deposit slips and prepared the bank bag that Dunbar picked up daily, maintaining records and files, processing invoices through Lawson AP20, AP30 and PO30 receivers, obtained purchase order numbers trough Lawson, scanning in Image Now, maintaining accounts receivables and invoices, assisting with budget preparations, entering data into the computer, and generating various reports. Completed special projects as assigned by assisting supervisor as needed. Consulted with vendors or solicitors, maintaining inventory of equipment, assisting at special events, and assisting other departments. Completed departmentally specific duties by completing bid books, creating street name files, preparing payroll and timekeeping with time sheets and time cards and entered time for payroll through Lawson, processing paperwork from Council meetings, maintaining a database of city contracts, preparing Proclamations and Certificates of Appreciation, processing departmental deposits, acting as court liaison, and making reservations and appointments.

 

CareFlite-March 25, 2013 to May 03, 2015. Communications Specialist. Duties include answering incoming 911, admin lines, and Trauma RAC lines using the Positron phone system in a timely manner. Enter calls for service into the CAD system. We service 4 counties for 911 emergency medical services. Take aircraft (planes and helicopters) standby’s and launches for emergency medical services. Enter interfacility transfer calls via ambulance into the CAD system, take and process 911 calls for medical ambulances and EMS, Emergency Medical Dispatch all 911 calls and enter determinant codes using the PROQA system, give medical instructions over the phone and pre-arrival instructions, dispatch ambulances to hospitals and track their locations, put units en route, on scene, transporting, at destination and complete. Enter mileage into the CAD system with en route, on scene, transporting and at destination. Track with GPS and mapping systems where the units are located and determine the closest ambulance to the facility or call. Set up ambulance units and enter employee I.D.’s into CAD, perform CPR over the phone if necessary, take incoming phone calls from other police agencies and sheriff offices for ambulance or aircraft services, dispatch ambulances via the radio to hospitals and medical facilities, emergency rooms and psych facilities. Answer units over the radio. Check all my calls for accuracy and QA. I use maps and mapsco’s daily. I know my cities and locations very well. I use common sense and have a very high accuracy with entering addresses into CAD. My accomplishments include the Communications manager stating that I have the #1 highest volume of calls entered and phone calls answered of all employees in the communications center. I was recognized in the company newsletter and my supervisor wrote a letter of commendation about me regarding a choking female with a complete obstruction that I had the granddaughter do the Heimlich maneuver via phone instructions and saved her life due to my quick and accurate response to her need.

 

The City Of Grand Prairie- Public Safety Building –March 2011 to January 30, 2013. Communications Specialist I. Duties include answering multiple line phones both being 9-1-1 calls and non-emergency lines. Determine in a quick manner the need of the person. Enter a call for service to either the GP Fire Department, or the GP police department or assign to the appropriate utility company or vendor. Using Tiburon, CAD system, Omnixx or Incode check person(s) for warrants and clear warrants. Enter runaways, missing persons, stolen vehicles, Amber Alerts into the National Police Database. Enter repossessions, stolen vehicles and towed vehicles into the database. Dispatch the Fire Department and ambulances for calls for service and communicate with Fire personnel via the 2 way radio. Dispatch the Police Department on calls for service an also communicate via 2 way radio. Call complainants back for the officers. Complete reports and supplements in Tiburon (Automated Report System) on arrested person(s) for the officers and for records. I use Microsoft Word daily to write reports. Fax and email court documents to other police agencies and courts. Enter Protective Orders into the Tiburon system, send and answer teletypes to/from other police departments. Run serial numbers on articles, electronics, etc to check for stolen and also enter stolen articles into the National Database. File in alphabetical order Protective orders by name, stolen guns via serial number and do validations (check Tiburon system) for accuracy, proof read all reports for accuracy and then approve the report.

 

Susy Saldivar Real Estate- 12/2008- 3/2011. Licensed REALTOR, self-employed.

Assist buyers and sellers in selling or purchasing real estate of any type. Process and close over $3,000,000 a year in successful transactions. Provide clerical and customer service to the general public. Highly proficient in computer aspects specifically Microsoft Office as I had to keep impeccable notes and records of real estate transactions. Performed property management to over 20 clients at as time using Excel and Word to track rental payments and security deposits. Performed daily accounting tracking clients net proceeds, rental income, closing costs, property taxes, and title company/lender fees.

◊ Top real estate agent in the real estate office.

◊ Close an average of 40 transactions per year.

◊ Highly recognized in local area for customer service and good reputation.

◊ Specialize in helping police officers successfully locate a good investment home.

◊ Have made many clients hundreds of thousands of dollars in good purchases.

◊ Highly skilled at negotiations.

◊ Highly skilled at telephone speaking and customer service.

◊ Trained in mortgage and finance to assist the public in getting the very best interest rate and mortgage terms for a smart purchase.

 

Keller Williams Realty – 4/1999 – 11/2008 - Agent/OWNER and 22% Business Partner of the Keller Williams Realty Grand Prairie office, self-employed REALTOR. Keller Williams Realty is the fourth largest real estate company on the world and named highest rank in home buyer satisfaction by JD Powers and Associates for the third straight year in a row.

◊ Third top producer in an office of 58 agents.

◊ Won awards consistently every month (over 50 awards) for highest listing agent,

   most transactions closed highest customer service and Team Spirit award for

   having the most team building skills 2 years in a row.

◊ Taught real estate classes every day and successfully mentored other agents

   into high producing top agents.

◊ Have many successful customer satisfaction surveys and testimonials from past

   clients.

◊ Closed over 500 transactions worth 55 million successfully with no complaints

   from my clients.

◊ Highly proficient in all computer aspects since I must use Microsoft Office and

   works on a daily basis to perform my job duties as well as finance, budget,

   reconciliation and spreadsheets.

◊ Listed properties for sale, worked with buyers as a buyer representative, flipped

   houses, rented properties, performed listing houses for lease, property

   management services, short sales, forclosure specialist, and invested in

   real estate.

 

Change Your Life Realty, L.L. C. dba Keller Williams Realty, INC. 12/2001- 9/2004.

22% Owner and Team Leader/Office Manager of the 4th largest real estate company in the world. Managed and supported a crew of 58 employees and agents in multi-million dollar real estate transactions. Kept employees files current, tracked and forecasted real estate closings for the entire office, performed payroll duties with the administrator, balanced and reconciled the books/budget monthly, performed yearly budget and analysis, provided clerical duties to run a real estate office including filing, faxing, voicemail, returning daily calls and emails, making copies, and assisted with administrator in processing vendor invoices and paying vendors for services provided.

◊ Recruited and trained from the ground up with zero persons to 58 persons in a 2

   year time frame into a highly recognized top producing office in the DFW region.

◊ Mentored and developed licensed Realtors how to successfully buy and sell real

   estate and helped make them into successful producing top agents in the region.

◊ Interviewed, hired and terminated staff and mentored them into higher positions.

◊ Performed daily staff, agent sales meetings and motivated them accomplishing a

   success rate of over $50 million in closed transactions monthly.

◊ Performed over 250 recruiting calls on a daily basis successfully recruiting

   55 agents in a 2 year time period.

◊ Recognized three times at regional meetings for performance.

◊ Recognized with monthly bonuses for meeting my goals and exceeding my quotas.

 

EDUCATION AND PROFESSIONAL DEVELOPMENT:

 

◊ EMERGENCY MEDICAL DISPATCH CERTIFICATION- March 2011 to present – CPR and EMS certified to give medical instructions over the phone (Emergency Medical Dispatch) or in person.

◊ Basic Telecommunications License – March 2011 to present- attended schooling for 9-1-1 Dispatch

   and handling emergency situations.

◊ UNIVERSITY OF TEXAS IN ARLINGTON (U.T.A) – 1996-1997- Majors in Real Estate Law and Ethics,

   Obtained my Real Estate license – completed 180 hours needed to graduate real estate school.

   Passed State Exam April 1997.

◊ GEORGE LEONARD SCHOOL OF REAL ESTATE, Arlington, TX. 1996-2009- Over 460 continuing

  education hours majoring in real estate law and Code of Ethics. Majoring in Real Estate coursework.

◊ PURVIS REAL ESTATE SCHOOL- Arlington, TX 1996-2010- Majoring in Real Estate, and mortgage and

   finance.

 

 

PROFESSIONAL AFFILIATIONS AND COMMUNITY SERVICE:

 

◊ American Business Women’s Association (A.B.W.A.) 2001-2004

◊ Notary Public

◊ Grand Prairie Chamber of Commerce Member 2000-2006

◊ Grand Prairie Business after Hours Networking Group– 2001-2004

◊ Grand Prairie Rotary Club 2002-2005

◊ Grand Prairie Board of Realtors Executive Committee 2004-2007

◊ Grand Prairie Board of Realtors Board of Director 2002-2007

◊ Grand Prairie Board of Realtors Secretary and Treasurer 2003-2004

◊ Grand Prairie Board of Realtors Vice President 2006-2007

◊ Grand Prairie Board of Realtors Hospitality Committee 2004-2006

◊ Grand Prairie Board of Realtor Scholarship Committee 2004-2006

◊ Keller Williams Realty Agent Leadership Council 1999 – 2008

◊ Keller Williams Realty Budget and Task Force Chairman 2005-2008

◊ Keller Williams Realty Productivity and Growth Chairman 2005-2008

◊ Keller Williams Realty Millionaire Real Estate Agent Bestseller book – 2004

◊ Helped write the book and featured in the book -2002

◊ Keller Williams Realty Book Club Chairman 2005-2008

◊ Crossroads Christian Church Member – door greeter and music ministry

◊ United States Bowling Congress Member (USBC) since 2005

◊ National Bone Marrow Donor since 2006

◊ Forum Bowling League, USBC, League Secretary 2010